Technical Support and Training

As Smartes Technology, we offer comprehensive technical support and training services to ensure that the technological solutions we offer to our customers are used with the highest efficiency. These services aim to ensure that your business processes continue uninterrupted and that your staff adapt to the latest technologies.

Technical Support Services

24/7 Support

We offer 24/7 support service for emergencies and technical problems. Our customer support team is with you whenever you need and ready to produce solutions.

Remote Support

With remote connection, we solve your technical problems quickly and efficiently. This prevents loss of time and ensures that your operations continue uninterrupted.

On-site Support

Where necessary, our technical teams provide on-site support and resolve hardware and software issues directly. This helps to quickly resolve more complex issues.

System Maintenance and Updates

We regularly maintain your systems and apply the latest updates. This is critical for improved performance and security.

Problem Solving and Troubleshooting

When you encounter any technical problem, our expert team identifies the source of the problem and resolves it as quickly as possible. We produce effective and permanent solutions in the troubleshooting process.

Education Services

  • Basic and Advanced Level Trainings

    We offer basic and advanced training programmes according to the needs of your staff. These trainings enable your employees to use our systems effectively.

  • User Training

    By providing detailed training on our user-friendly interfaces, we ensure that your employees learn the systems easily. This speeds up the training process and minimises user errors.

  • Technical Education

    We offer tailored training programmes for your IT and technical teams. These trainings provide in-depth knowledge in systems administration, maintenance and troubleshooting.

  • Online Training and Webinars

    By organising trainings and webinars via online platforms, we enable your employees to receive training regardless of time and place. This makes the training process more flexible and accessible.

  • Specialised Education Programmes

    We prepare customised training programmes tailored to the specific needs of your business. These programmes are designed to meet your sectoral requirements.

Why Smartes?

For 20 years, we have been working with machines!

Smartes Technology stands out with its innovative solutions and customer-oriented approach. Thanks to its proven expertise with more than 200 successful projects and digitalisation of more than 6000 machines, it optimises your business processes, increases efficiency and reduces costs.

It aims to add value to businesses in every sector with flexible and scalable solutions in the fields of artificial intelligence, IoT and cloud computing. Step into the future with confidence with Smartes Technology!

Expertise & Experience

Expertise & Experience

Our 20 years of experience in the machinery and manufacturing industry provides a solid foundation for providing customers with reliable and effective solutions.

Efficiency & Performance

Efficiency & Performance

By digitalising machines, Smartes optimises production processes and reduces costs, resulting in increased efficiency and performance. Customers can manage their operations more effectively.

Customised Solutions

Customised Solutions

Smartes offers customisable solutions based on the unique needs. This flexibility allows businesses in different sectors to develop strategies to suit their specific requirements.

Innovation & Technology

Innovation & Technology

Specialised in technologies such as artificial intelligence, IoT and cloud computing, Smartes accelerates digital transformation processes and provides competitive advantage.

Benefit from our technical support and training services with Smartes Technology and manage the digital transformation process of your business with confidence. Contact us for more information and learn about our solutions for your needs.

Asset 1

The Key to the Future in Production

Artificial Intelligence Supported Production Management System

Transfer Production to Digital;
Maximise Your Efficiency!

Meet Smartes Technology with flexible and scalable solutions that can meet not only today’s needs but also the needs of the future.

Step into the Digital Age!

For 20 Years, Our Business is Machine!



R&D Office:

Sanayi Mahallesi, Teknopark Bulvarı, No:1/2C 2201, 34906 Pendik / Istanbul / Turkey

Head Office:

Cumhuriyet Mahallesi, Kartepe Sokak No:4, Usta Ofis Kat: 6, 34876 Kartal /İstanbul / Türkiye

© 2024  |  Smartes Teknoloji Yazılım Danışmanlık San. ve Tic. Ltd. Şti.